Disclaimer
Understanding the boundaries of what we offer
Service Scope and Educational Intent
Literature-Neo operates as an educational platform centered around narrative techniques. What we provide exists within specific boundaries that you should understand before enrolling.
What Our Materials Actually Do
Our courses, articles, and teaching resources aim to develop your understanding of storytelling mechanics. They're tools for learning — not blueprints that automatically translate into career outcomes or commercial success. Your results depend on how you apply the concepts, your existing skills, the time you invest, and factors beyond our control.
The Reality of Creative Education
We can't promise that completing our programs will lead to publishing deals, readership numbers, or income from writing. The creative industries are unpredictable. What works for one person might not work for another, even with identical training.
Individual Variation in Outcomes
Everyone starts from a different place. Some participants arrive with years of reading experience; others are just beginning to explore narrative structure. Your background, dedication, practice habits, and natural aptitude all shape what you'll get from our materials.
Content Accuracy and Updating
We work to keep information current and correct, but mistakes happen. Teaching methods evolve. Industry standards shift. What seemed accurate when we wrote a lesson might need revision by the time you read it.
External Resources and Links
Sometimes we reference books, articles, or websites created by other people. We don't control those external sources. If you follow a link and find content that disappoints or misleads you, that's outside our responsibility. Third-party materials reflect their creators' views — which might differ substantially from ours.
Technical Platform Behavior
Our website runs on standard technology, but computers are temperamental. Browsers behave differently. Internet connections vary. We can't guarantee uninterrupted access or promise that every feature will work perfectly on every device.
Data and Information Security
While we implement reasonable security measures, no online system is completely impervious to problems. We handle your information carefully, but you share data at your own discretion.
Intellectual Property Boundaries
The lessons, exercises, videos, and written materials we create belong to Literature-Neo. You can use them for your personal learning. You can't redistribute our content, sell it to others, or present it as your own work.
Student Work and Ownership
Anything you write while taking our courses remains yours. We might showcase student examples for educational purposes, but we'll ask permission first. Your creative output is your intellectual property.
Fair Use and Educational Context
Sometimes we analyze published works to illustrate technique. These references fall under educational fair use principles — we're not claiming ownership of books or stories created by other authors.
Limitation of Professional Advice
Our instructors teach narrative craft. They don't provide legal advice about copyright law, tax guidance about writing income, or mental health counseling about creative blocks. If you need specialized professional services, consult qualified practitioners in those fields.
Industry Standards and Market Realities
Publishing landscapes change constantly. What's true about the market today might shift by next year. We share observations based on current conditions, but we're educators — not literary agents or publishing executives with insider knowledge of editorial decisions.
Career Path Variability
Some students use our courses as stepping stones toward writing careers. Others study narrative for personal enrichment. Neither path is guaranteed or prescribed. Your professional journey depends on factors well beyond our curriculum.
Enrollment Terms and Participation
By signing up for Literature-Neo programs, you acknowledge these limitations. You're choosing to learn from our materials with realistic expectations about what education can and cannot deliver.
Refund Conditions
Our refund policy appears separately in your enrollment agreement. That document specifies the time frames and conditions under which you might request your money back. This disclaimer doesn't override those specific terms — it provides broader context about service limitations.
Modification of Content
We update courses periodically. Sometimes that means adding new lessons; occasionally it involves removing outdated material. Enrolled students receive the version current at their time of access. We're not obligated to notify you about every change, though major curriculum revisions typically come with announcements.
Geographic and Cultural Context
Literature-Neo operates from Malaysia, serving students globally. Our examples and references sometimes reflect Malaysian cultural context, but the storytelling principles we teach apply across cultures. Not every illustration will resonate equally with every student — that's the nature of international education.
Language and Translation
All our instruction happens in English. If English isn't your first language, you might need extra time to process the material. We write clearly, but we can't account for every possible comprehension challenge across linguistic backgrounds.
Time Zone and Scheduling
Live sessions, when offered, occur at specific times. We try to accommodate various time zones, but practical limits exist. Not every student can attend every synchronous event — that's why we provide recordings when possible.
User Conduct and Community Standards
Our learning community functions best when participants treat each other respectfully. Harassment, plagiarism, or disruptive behavior can result in removal from courses without refund. You're responsible for your own actions in forums, comment sections, and collaborative spaces.
Peer Feedback Dynamics
Some courses include peer critique components. Feedback from other students represents their personal opinions — not Literature-Neo's official position. We encourage constructive criticism, but we can't monitor every interaction or guarantee that you'll find all peer commentary helpful.
Health and Wellbeing Considerations
Extended screen time can cause eye strain. Intensive writing practice sometimes triggers emotional responses when exploring difficult subjects. You're responsible for managing your own physical and mental health while studying with us.
Content Warnings
Literary analysis occasionally involves discussing mature themes, violence, or psychological complexity. We flag particularly intense material, but we can't anticipate every individual sensitivity. If certain topics trouble you, you'll need to assess whether specific lessons suit your comfort level.
Changes to This Disclaimer
We might revise this document as our services evolve or legal requirements change. Significant updates will be dated and noted. Continued use of Literature-Neo after modifications implies acceptance of new terms.
The structure of education involves inherent uncertainty. We provide tools, knowledge, and guided practice — the rest depends on variables neither of us fully controls. That's not evasion; it's honesty about how learning works.
Questions About These Terms?
Location: Kolej kejururawatan hqe1, 88200 Kota Kinabalu, Sabah, Malaysia
Phone: +60 88 734 178
Email: contact@literature-neo.sbs